Overview
I joined Michelmores in February 2024 as a Paralegal in the Governance & Risk team. On a day-to-day basis, I primarily assist the Head of Governance & Risk and Senior Claims Manager with professional negligence claims, notifications of circumstances, and complaints made against the Firm. I also triage and respond to compliance queries received through the Risk inbox on matters relating to the SRA Accounts Rules, conflicts of interest, general professional conduct, data protection, insurance, and more.
During my time at the Firm, I have developed experience in, and supported the Firm with, a range of Governance & Risk initiatives, including:
- Renewing the Firm’s major insurance policies, including Professional Indemnity, Cyber and Management Liability insurance.
- Conducting audits, including ISO 9001, ISO 14001, ISO 27001, CQS and other ad hoc compliance audits.
- Coordinating the annual renewal of SRA Practising Certificates for all of the Firm’s solicitors.
- Supporting the Firm’s ESG programme to help achieve its short-term and long-term commitments. This included leading the validation of the Firm’s carbon reduction targets by the Science Based Targets initiative (SBTi) and assisting the Firm in achieving ISO 14001 accreditation.
- Drafting and maintaining Governance & Risk policies and procedures.
To support the Firm’s migration to Intapp, I was seconded to the Business Intake team for six months, where I reviewed Client Due Diligence documentation, Client Risk Assessments and Matter Risk Assessments.
Alongside my role at Michelmores, I have secured a future training contract in London with one of the UK’s top 10 largest law firms, and I am due to commence my solicitor training in March 2029.