I’m a Partner and Head of the Governance & Risk team. I work with the Firm and our lawyers to ensure that we maintain the very highest standards of professional conduct, deliver a first-class service to our clients and comply with all legal and regulatory requirements.
My expertise covers key areas such as regulatory compliance and conduct issues, resolution of claims and complaints, conflict analysis, money laundering and financial crime, data protection and commercial contracts.
I also work across the business on both strategic and operational projects and initiatives, to provide pragmatic and solution-based advice and guidance. This includes best practice, critical business change, ethical standards, environmental and ESG.
I have extensive experience in professional negligence and insurance and prior to moving to a risk management role, acted for insurers, policyholders and claimants in a wide range of professional negligence and insurance coverage disputes. I continue to advise in this area where required and head up the Firm’s Professional Negligence team.
Advising the Firm on operational and strategic risk management and compliance
Leading on critical business change projects
Working with the Firm’s Responsible Business group and ESG Coordinator to launch Michelmores’ Planet Mark certification and sustainability programme
Acting for an event management company in an insurance coverage and professional negligence claim for losses arising out of COVID-19