Event Terms & Conditions

INFORMATION ABOUT US

We are Michelmores LLP, a limited liability partnership registered in England and Wales with registered number 0C326242 and registered office at Woodwater House, Pynes Hill, Exeter, Devon, EX2 5WR. Our contact details are as follows:

Telephone: 01392 688688

Fax: 01392 360563

Email: enquiries@michelmores.com

GENERAL TERMS

Thank you for booking to attend a Michelmores LLP event. This page sets out the terms and conditions which apply to your booking and should be read in conjunction with our website terms and conditions and privacy policy. By booking to attend an event you agree to be bound to these terms and conditions.

You should print a copy of these terms and conditions for future reference.

Please click on the button marked "I Accept" at the end of these terms and conditions if you accept them. If you do not accept these terms and conditions, you will not be able to book using our website. 

After placing a booking, you will receive an email from us acknowledging that we have received your booking. Our confirmation email will indicate that your booking has been accepted. 

Please check your event booking confirmation email carefully and notify us in writing within 48 hours of receipt of the email of any errors with the booking and/or amendments that are required to the booking. If you do not receive a confirmation email from us within 72 hours please contact Naomi Morris at Michelmores LLP on 01392 688688 or at naomi.morris@michelmores.com

You acknowledge and agree that Michelmores LLP reserves the right to:

  • alter the programme, speakers, timing and/or venue of the event without prior notification
  • postpone the event
  • cancel an event up to seven days before the date of the event. (If Michelmores LLP cancel an event they agree to refund 100% of the booking fee where this has been paid in full.)

You acknowledge and agree that Michelmores LLP will not be held responsible for any losses, costs, damages or expenses (including, but not limited to, travel and accommodation expenses) for delegates who fail to attend the event for any reason including cancellation of the event by Michelmores LLP.


Price and payment terms

The price of the event will be as quoted on our website from time to time, except in the case of obvious error. These prices are exclusive of VAT unless otherwise indicated. Prices are liable to change at any time, but price changes will not affect bookings in respect of which we have already sent a booking confirmation email to the delegate.

You acknowledge and agree that, unless otherwise agreed with Michelmores LLP, all bookings shall be paid for at least 7 days prior to the date of the event.

Payment for all bookings may be made by credit or debit card. We accept payment with Visa, Visa Debit, Mastercard, Solo, Maestro and Visa Electron. 

Michelmores LLP's preferred method of payment is by credit card at the time of booking. However, you may request an invoice to be sent to you for the price. This invoice will specify an invoice number, which you should quote when you make payment. 

Cheques should be made payable to "Michelmores LLP" and the invoice number should be quoted on the remittance statement and on the back of the cheque.

You acknowledge and agree that all invoices are due to be paid within 30 days of invoice date. When an invoice is issued less than 30 days prior to the event, payment should be made in full 7 days before the event takes place (or, where relevant, before the first session of a series of events). All disputed items must be notified in writing within 14 days of invoice. You acknowledge and agree that we will exercise our statutory right to claim interest and compensation charges under the Late Payment of Commercial Debts (Interest) Act 1998 as amended and supplemented by the Late Payment of Commercial Debts Regulations 2002 if payment is not received in accordance with our agreed terms of payment. 


Cancellations and transfer terms

You acknowledge and agree that:

  • all transfer requests between delegates will be made in writing to the Michelmores LLP
  • all cancellations of bookings will be made using the cancellation form or any other clear statement to us within 14 days after the date of booking, unless the event has taken place within this period. Transfers can be made from one delegate to another but only one transfer between delegates is permitted per booking

Michelmores LLP cannot offer refunds to delegates who fail to attend sessions.

If you would like to cancel your booking, please complete and return our standard cancellation form