Welcome to Excellence

Purple Cloud Consultancy has taken on the role of training for the South West Tourism Alliance.  The Welcome to Excellence Training being operated in the South West offers a wide range of one day courses for staff at all levels. The courses are run by highly specialist trainers and are updated regularly to account for the changes in the industry and legislation. Conducted in house or at local venues, the training courses offer the greatest flexibility for your business.

Welcome to Excellence is the most successful customer service training initiative in the UK, with over 300,000 people having taken part since the first training course in 1993. Frequently updated courses ensure that they always reflect changing conditions and legislation.

Rick Turner of Purple Cloud says: "We are really pleased to have taken over the Welcome to Excellence training and we are currently working with a wide range of leisure and tourism business in the South West." Rick adds:

"If you want to earn more - you have to learn more."

Why do some employees earn the minimum wage while others earn 5 times,10 times,100 times or more and why do Coca Cola pay almost $25m to their chief executive? Your salary is dependent on your value in the market place.  If you want to earn more you need to increase your personal value. You need to continually learn, grow and develop yourself both personally and professionally. If you do, you can be worth more to your employer every year and your pay rise negotiations will be a breeze - Companies will not want to lose you when every year you increase the value and profit you are bringing to them.

The top 10 % of people within any business are their most valuable, no company can afford to lose their key players - so make sure you are increasing your value by constantly learning.

Top TIP -if you spend as much on your personal development as you do on your car - you will see your income accelerate."

If you want to find out more about how you and your business can benefit from the Welcome to Excellence training packages please contact helen@purplecloudconsultancy.co.uk  or alternatively telephone 07794 065353.